General Terms and Conditions of Use and Booking (GTU/GTB)

1. Purpose

The purpose of these General Terms and Conditions of Use and Booking is to govern the access, browsing, and use of the website https://www.goutbistrot.com/, as well as the booking procedures offered by Goût Bistrot.

2. Legal Notice

The website is published by:
Julien ALLANO / Goût Bistrot,
with a capital of XXX €,
registered with the RCS of XXX under number XXX,
whose registered office is located at XXX.

Contact:
Phone: 04 90 04 73 52
Publication Director: Julien Allano

Website hosting is provided by:
OVH, Registered office: 2 rue Kellermann – 59100 Roubaix – France

3. Description of Services

The website aims to:

• present the restaurant, its concept, its team, and its menus,
• allow contact via form, email, or phone.

No products or services are sold directly online.

4. Bookings

4.1. Confirmation

Any booking made via the website is subject to confirmation by the restaurant via:

• phone.

4.2. Cancellation / Delay

The customer agrees to notify the restaurant in case of cancellation or delay.
A delay of more than 15 minutes may result in the table being given to other customers.

4.3. Groups

For group bookings (from 10 people), the restaurant may require:

• specific confirmation,
• a single menu,
• or a deposit (offline only).

5. Prices

Prices displayed on the website (menus, dishes, drinks) are indicative.
They may be modified at any time and are not contractual.
The prices applied are those displayed in the establishment.

6. Website Access

The website is accessible 7 days a week, 24 hours a day, except in cases of:

• maintenance,
• technical failure,
• events beyond the restaurant’s control.

The restaurant cannot be held responsible for any interruption or malfunction of the website.

7. Liability

The restaurant cannot be held responsible for:

• the user’s use of the website,
• inaccurate or outdated information inadvertently published,
• a malfunction of the external booking provider,
• loss of data related to the use of the website.

The user is solely responsible for the information they provide when making a booking.

8. Personal Data

Data collected on the website (name, email, phone number, preferences, etc.) are used to:

• manage bookings,
• respond to contact requests,
• send information related to the restaurant (with consent).

They are never sold.

Data processing complies with GDPR.

In accordance with European regulations, the user has rights of:

• access,
• rectification,
• erasure,
• objection.

See Privacy Policy: https://www.goutbistrot.com/politique-de-confidentialite-2/.

9. Cookies

The website may use technical or analytical cookies.
The user is informed during their first visit and can manage their consent via a dedicated module.

10. Intellectual Property

All content on the website (texts, photos, images, logos, menus, videos, etc.) is protected by copyright.
Any reproduction, modification, or distribution without authorization is prohibited.

11. External Links

The website may contain links to other sites (social networks, partners, booking platforms).
The restaurant is not responsible for their content or their privacy policy.

12. Modification of GTU/GTB

The restaurant reserves the right to modify these terms at any time.
These modifications apply as soon as they are published on the website.

13. Applicable Law – Disputes

These GTU/GTB are subject to French law.
In case of a dispute, an amicable solution will be sought.
Failing this, the competent courts will be those within the jurisdiction of the restaurant’s registered office.